Privacy Policy

Last updated: April 8, 2026

Quick summary: We don't require signup. AI chat messages pass through a secure server-side endpoint so the assistant can respond. We use privacy-conscious analytics to understand site traffic.

1. Who We Are

Jornado AI ("we", "us", or "our") operates the website jornadoai.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

2.1 Information You Provide Directly

Chat messages: When you type questions into the chat, your messages are sent through a secure server-side endpoint to generate responses. We do not maintain a separate chat database.
Email address (optional): If you subscribe to a newsletter or contact form in the future, we collect only the information you submit.

2.2 Information Collected Automatically

Analytics data: We use Google Analytics 4 to understand how visitors use our site. This includes anonymized IP addresses, device type, browser, country, and pages visited. IP addresses are anonymized before storage.
Outbound travel links: When you click an outbound travel link, the external travel site may set cookies or similar technologies according to its own privacy policy.

3. How We Use Information

To provide AI-powered travel recommendations
To display relevant hotel, flight, and activity booking options
To understand site traffic and improve user experience
To send occasional newsletter emails (only if you subscribe)

4. Third-Party Services

We rely on the following third parties to operate Jornado AI. Each has its own privacy policy:

Hosting provider — Hosts the website and secure server-side endpoint.
AI processing provider — Processes chat messages only to generate AI responses.
Google Analytics — Anonymous site traffic analytics.
External travel sites — When you click through to book, you leave our site and become subject to their privacy policies.

5. Cookies

We use a minimal amount of cookies:

Google Analytics cookies (_ga, _ga_*) — for anonymized traffic measurement.
Outbound-link cookies — may be used by external travel sites when you click outbound travel links.

You can disable cookies in your browser settings, but some features may not work correctly.

6. Data Retention

Chat messages: Not stored in a Jornado chat database. They are processed in real time by our AI endpoint and provider.
Email subscriptions: Retained until you unsubscribe.
Analytics data: Retained by Google Analytics per their default settings (14 months).

7. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you have the following rights:

Access — Request a copy of your data
Deletion — Request we delete your data
Opt-out — Unsubscribe from our newsletter at any time
Do Not Track — Enable Do Not Track in your browser and we'll respect it

To exercise these rights, email us at [email protected].

8. Children's Privacy

Jornado AI is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

9. International Users

Jornado AI is operated from the United States. By using our service, you consent to your information being transferred to and processed in the US. We comply with GDPR principles for EU users.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Continued use of Jornado AI after changes means you accept the updated policy.

11. Contact

Questions about this Privacy Policy? Email us at [email protected].